
By clicking on this website, you (the Customer) agree
to the terms and conditions set by Wonderbox Books & Gifts (referred
henceforth as Wonderbox).
Everyday Low Price
We strive to give you the best value for children books in Singapore. If you
find the same book (ie same ISBN) sold at a lower normal (not promotional) price
in Singapore, let us know via email to enquiry@wonderbox.com.sg.
Ordering
Shopping Cart
To add items to your shopping cart, just click on the
button Order. To remove any item, go to Review Cart, change the quantity to zero and click
RECALCULATE. To go back to shopping, you can either click on the
"back" button on your computer menu screen, or "Continue
Shopping" button on the order form which brings you back to the Wonderbox
home page.
Placing an order
When you have finished your order, click on Go To Payment. You will be
asked to provide personal and delivery particulars. Once your order is received,
you will get an email confirmation.
Cancellations/Changes to an order
Once an order is made, it cannot be cancelled. However, we will inform you
if any item that you ordered is out of stock or unavailable. You can either:
- replace with another item
- wait for stocks (in which case, we will wait for the stock to arrive before
delivering your order)
- cancel the item
International orders
We do not accept international orders, ie shipping outside Singapore.
Currency
All prices are quoted in Singapore Dollars.
Payment for Singapore orders
-COD (cash on delivery) or
-Cheque upon delivery: Please cross cheque and make payable to Wonderbox Books & Gifts.
Delivery
Books, CDs, Swimshop items and selected toyswill be delivered in 10 to 14 working days upon order
confirmation. Teaching supplies and selected toys
will be delivered in 6 to 8
weeks from order confirmation. Special orders normally take 14 working
days. We will contact you by phone or SMS to arrange the delivery date and time
convenient to you. We will also contact you if any item is not available so that
you can choose to cancel or replace the item.We
do not deliver to Tuas, Jurong Island and Changi Airport.
Delivery charges
Delivery is free for a single purchase of S$85 and more. A $8 delivery charge will be automatically added
for purchases under S$85 . Please note that there is a
surcharge of $2 for delivery to Central Business District (CBD) areas in
Singapore regardless of purchase amount. This will be added to the invoice.
Goods and Services Tax (GST)
Prices include GST.
Promotions
Promotional prices may be offered from time to time. Wonderbox is not bound to
the promotional prices outside the period of promotion.
Return Policy
We check the merchandise thoroughly before delivering. However, you are advised to check that all items are in order and good condition upon
delivery. If any item is defective, we will exchange it with either a new copy
of the same title or an alternative title. However, there is a delivery charge
of $6 for the item exchange.
Electronic Orders
The terms of sale in this electronic form constitute a written
document.
Confidentiality
All personal information given to us through the mailing list and order
forms will be kept confidential and will not be divulged to any third party.
Disclaimer
Information in this website is correct at time of publishing and is provided on
a "as is" and "as available basis". As such, we are not
liable for any inaccuracy of the contents. Wonderbox does not guarantee that the
information contained will meet the needs of the user. Wonderbox also disclaims
any representation, endorsement or warranties, explicit or implied, of products
found on this website. Wonderbox is not liable for any direct or indirect
consequences
arising from the use of the direct or indirect information
provided in this website. Wonderbox does not guarantee that the contents of this
website are free from viruses and other destructive devices.
Other
Terms and Conditions
Amendments
Wonderbox reserves the right to change the prices, terms and
conditions of sale without giving any notice.
Indemnity
You agree to fully indemnify Wonderbox from any claims, expenses including
legal costs that may arise from the use of this website. The indemnity also
covers any breach of terms and conditions of the sale by the Customer.
Enquiries
and Feedback
Please email us if you have any feedback or enquiries. Our email is enquiry@wonderbox.com.sg.
We will get back to you within the day.